Data Protection and Privacy Policy

SPC Online Training Academy is the trading name of Sue Pattison Consulting Ltd, a company registered in the UK with the registration number 09929310.

Registered Office and Trading Address

32 John Fowler Way

Darlington

County Durham

DL2  2GG


Dr Sue Pattison is the named Data Protection Officer (DPO) and Data Controller for your online data and is registered with the Information Commissioners Office (ICO) Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF T. 0303 123 1113 F. 01625 524510 www.ico.org.uk with the registration number: ZA325867. The DPO can be contacted at [email protected] and she will answer your questions about privacy and data protection. You also have the right to make complaints directly to the ICO, the organisation responsible for overseeing data protection issues in the UK www.ico.org.uk

Your duty and your data

Please keep SPC Online Training Academy informed of any changes to your personal data while undertaking training courses.

More Information

Sue Pattison Consulting Ltd, trading as SPC Online Training Academy, respects your privacy. We do not collect personally identifiable information about you unless you voluntarily provide it, such as when you provide email contact information to subscribe to the SPC Online Training Academy email list newsletter, send feedback to SPC Online Training Academy register for one of our courses or respond to a survey. If you voluntarily provide your email address or other contact information, we might also use it to inform you of changes to SPC Online Training Academy, to survey you about your use or opinion of SPC Online Training Academy, or to ask for your support. At your request, we will remove your contact information from our files.

We do not make your contact information or any other personally identifiable information available to anyone outside SPC Online Training Academy or its service providers (who use the information only for authorized SPC Online Training Academy purposes) unless we are legally required to do so.

In addition to the above, we collect certain anonymous (non-personally identifiable) information to help us improve the SPC Online Training Academy web site and to evaluate the access and use of SPC Online Training Academy materials and the impact of SPC Online Training Academy on the worldwide educational community:

We collect information you provide about your use of and satisfaction with SPC Online Training Academy through email you send us, through our feedback form, and through our surveys, whether or not you voluntarily include your contact information.

We may use web analysis tools that are built into the SPC Online Training Academy web site to measure and collect anonymous session information.

We also use “cookies” to improve your web experience and to collect anonymous information about how you use SPC Online Training Academy. However, cookies are not required for SPC Online Training Academy use. If your browser is configured not to accept cookies, you will still be able to access SPC Online Training Academy and its content.

When we report information about SPC Online Training Academy access, use, and impact, we report aggregate, non-personally identifiable data. Occasionally, we report quoted feedback from users. We do not attribute feedback to specific individuals unless we obtain permission to use that person’s name along with the feedback.

Your Legal Rights

You can request access to your personal data held by SPC Online Training Academy by contacting Dr Sue Pattison: [email protected]

You can request changes to your personal data or ask that it be deleted, or request that your data is not processed. Your requests will be considered and attended to within four weeks.

Date of policy preparation: 14/01/2019